Push Service - Incident

Resolved

This incident has been resolved.
Posted Jul 15, 2026 - 11:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 15, 2026 - 11:42 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 15, 2026 - 11:25 UTC

Investigating

The SafeNet Trusted Access monitoring system has detected an issue with "Push Services" affecting some customers.

The Thales incident response team is already investigating this issue, and we will update you as soon as we have more information.
Posted Jul 15, 2026 - 11:17 UTC
This incident affected: Push OTP Service.