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Welcome to the SafeNet Authentication Service - PCE/SPE status site. Included in this site is an option to subscribe to live service updates as well as see history of our service availability.

Push OTP Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 17, 2026

No incidents reported today.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Push Service - Incident
Resolved - This incident has been resolved.
Jul 15, 11:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 11:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 15, 11:25 UTC
Investigating - The SafeNet Trusted Access monitoring system has detected an issue with "Push Services" affecting some customers.

The Thales incident response team is already investigating this issue, and we will update you as soon as we have more information.
Jul 15, 11:17 UTC
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

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Incident Categories

Push Delivery - Push OTP Service
Degraded Performance: One or more methods impacted and not accessible for users i.e. Push OTP
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