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Welcome to the SafeNet Authentication Service - PCE/SPE status site. Included in this site is an option to subscribe to live service updates as well as see history of our service availability.

Push OTP Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 12, 2025

No incidents reported today.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025
Incident Push Services
Resolved - The incident involving the Push Service has now been investigated and where necessary corrective action taken for those customers affected.

This incident has now been resolved


SafeNet Trusted Access
May 29, 20:13 UTC
Investigating - The SafeNet Trusted Access monitoring system has detected a problem with "Push Services" for some customers.

The Thales incident response team is already investigating this problem and we will update you as soon as we have updates.
May 29, 20:13 UTC
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Incident Categories

Push Delivery - Push OTP Service
Degraded Performance: One or more methods impacted and not accessible for users i.e. Push OTP
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