Push OTP Maintenance
Scheduled Maintenance
Report for SafeNet Authentication Service - PCE/SPE
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
On 30th-June-2022 starting 05:00 AM UTC to 07:00 AM UTC (2 hours), our Cloud Operations team will perform disruptive maintenance on the STA Push PCE OTP Service.
During this maintenance period, the Push OTP Service will not be available, but you may continue to authenticate by manually entering the OTP generated by MobilePASS+.
If you have any questions, please open a case on your account by contacting the Client Services team:
• Support Portal: https://supportportal.thalesgroup.com/csm
• Phone: https://supportportal.thalesgroup.com/csm?id=kb_article_view&sysparm_article=KB0013367.
We thank you for your continuous support and cooperation.
Thales Authentication and Access Management Cloud Services
During this maintenance period, the Push OTP Service will not be available, but you may continue to authenticate by manually entering the OTP generated by MobilePASS+.
If you have any questions, please open a case on your account by contacting the Client Services team:
• Support Portal: https://supportportal.thalesgroup.com/csm
• Phone: https://supportportal.thalesgroup.com/csm?id=kb_article_view&sysparm_article=KB0013367.
We thank you for your continuous support and cooperation.
Thales Authentication and Access Management Cloud Services
This scheduled maintenance affected: Push OTP Service.
X
Incident Categories
Push Delivery - Push OTP Service
Degraded Performance: One or more methods impacted and not accessible for users i.e. Push OTP
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