Push OTP Certificated Maintenance

Scheduled Maintenance Report for SafeNet Authentication Service - PCE/SPE

Completed

The scheduled maintenance has been completed.
Posted Jul 28, 2022 - 18:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 28, 2022 - 17:00 UTC

Scheduled

On Thursday July 28th 2022 between the hours 17:00 and 18:00 UTC we will be switching our root certificate authority for Push Services to a new Certificate Authority named Sectigo.

While this change is transparent and should have no impact, it could cause disruption in Push services for customers who have statically defined cert chains and/or are missing Sectigo (AAA Certificate Services) Root and Intermediate CA's from their browsers trust store.

If this does occur, manual OTP can still be used while you update your trust store appropriately.
Posted Jul 25, 2022 - 18:52 UTC
This scheduled maintenance affected: Push OTP Service.
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Incident Categories

Push Delivery - Push OTP Service
Degraded Performance: One or more methods impacted and not accessible for users i.e. Push OTP
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